The Nigerian Communications Commission, NCC has made the process of replacing lost, stolen or damaged Subscriber Identity Module, SIM cards more stringent in order to protect telecommunications consumers.
The Commission’s Director, Zonal Operations Amina Shehu in a statement in Lagos said before replacing a SIM card consumers are required to identify themselves properly by through court affidavit, national identification card or other valid IDs, SIM pack, among other requirements.
She said the process was reviewed and made more stringent, to ensure that telecom subscribers are well protected from being victims of SIM swap fraud.
Amina said the commission has found that, at times, a subscriber might be having issues with his or her phone number, thinking that it is a network issue. She added that by the time the subscriber discovered what is happening, money would have been fraudulently taken out of his or her bank account.
