NCC, has issued new guidance requiring telecommunication operators to provide clear and detailed information.
To subscribers about how they are being charged for calls and data usage.
This is contained in a statement by the NCC Director, Public Affairs, Reuben Muoka, on Monday in Abuja.
Muoka said the directive, titled ‘Guidance for the Simplification of Tariffs,’ aims to improve transparency.
Enhance consumer understanding, and promote fair competition among telecom service providers.
He added that the NCC’s guidance, effective from July 29, 2024, also directs that telecom operators fully disclose all tariff components and conditions.
According to him, the guideline is the outcome of consultations with industry stakeholders.
Including Mobile Network Operators, MNOs, and Consumer Focus Groups, and extensive data analysis on consumer preferences and expectations.
