The Executive Vice Chairman/Chief Executive Officer of the Federal Competition and Consumer Protection Commission, Mr. Tunji Bello, has called on Electricity Distribution Companies in Nigeria to prioritise the rights of consumers in electricity metering processes.
He made this call on Tuesday in an urgent meeting between key stakeholders from Nigeria’s electricity sector and the FCCPC in Abuja.
Bello opened the session by stressing the importance of safeguarding consumers’ rights in the electricity sector.
He highlighted systemic inefficiencies that continue to plague Nigerian consumers, particularly in relation to metering and billing practices.
The meeting addressed mounting concerns over metering issues, including billing discrepancies and the handling of obsolete meters, particularly in the wake of recent announcements by DisCos.
Bello’s remarks came as the FCCPC addressed growing concerns over the phase-out of the Unistar prepaid meter model, which could potentially create additional hardships for consumers.